Warranty and Service

At Hottub and Sauna Depot our unrivaled warranty and customer service protects your investment for years, covering all critical components and workmanship. Enjoy peace of mind with the industry's most reliable protection.

Every product includes lifetime customer and technical support. Our dedicated service team is committed to exceeding your expectations, with a 24/7 ticketing system ensuring expert assistance whenever you need it. Island wide!

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True North Insulation System

Patented True North Insulation Technology is our advanced thermal management system engineered to reduce operating costs by recapturing and repurposing residual heat from your hot tub while providing superior thermal isolation. At Hydrospring thermal design features comprehensive perimeter insulation—including floors, walls, and cabinets—to optimize heat retention. The insulated fiberglass shell is meticulously engineered to enhance conductive heat transfer, ensuring peak system efficiency and consistent thermal performance in the even harshest Northern climates.

O3Pure Filtration Technology

ASK ABOUT OUR O3Pure FILTRATION SYSTEM

Inspired by nature’s purest water sources, our O3Pure system uses advanced ozone purification and UV light technology to sterilize up to 99.9% of bacteria in your hot tub, reducing chemical usage by up to 80% and keeping your water crystal clear!

  • R. Hunt

    I recently purchased a sauna from Hottub and Sauna Depot and am extremely satisfied. The quality is superb, and the service was exceptional—Phil was great to deal with. Highly recommended!

  • T. Blecher

    We highly recommend the Hottub & Sauna Depot. Our hottub was installed so quickly, the service was amazing and they even arranged to have our old one removed. By far the best experience & communication we’ve ever had.

  • T. Symmonds

    Had a great experience buying the hot tub! Josh was easy to work with and they not only delivered the hot tub to the property but also helped get it onto the deck and in place! Communication has been great. Easy to reach, and helpful with all questions.

  • N. Rogers

    We had a fantastic experience purchasing our new hot tub from Josh! He had great communication throughout the process, taking calls evenings and weekends which is not typical for normal business. Loving our new hot tub—highly recommend! Great service and a great tub!